Privacy Policy

Capital Rentxz Living Solution Private Limited (“Rentxz”,the"Company," "we," "us,"and"our," ) respect your privacy and are committed to protecting it through our compliance with this privacy policy. This policy describes:

a. the types of information that we may collect from you when you access or use our websites, applications and other online services (collectively, our "Services"); and

b. our practices for collecting, using, maintaining, protecting and disclosing that information.

This policy applies only to information we collect through our Services, in email, text and other electronic communications sent through or in connection with our Services.

This policy DOES NOT apply to information that you provide to, or that is collected by, any third-party, such as Merchant (property dealer/landlord who wishes to advertise their properties for rent through the Rentxz) from whom you rent property and/or pay through our Services and social networks that you use in connection with our Services. We encourage you to consult directly with such third-parties about their privacy practices.

You are requested to read this policy carefully to understand our policies and practices regarding your information and how we will treat it. In case you do not agree with our policies and practices, your choice is not to use our Services. By accessing or using our Services, it is deemed that you agree to this privacy policy. This policy may change from time to time. Rentxz will notify You upon such change/amendment in its Privacy Policy. Your continued use of our Services after even after notification of such changes/amendments is deemed to be acceptance of those changes.

1. THE INFORMATION RENTXZ COLLECT AND ITS USAGE

1.1. We collect several types of information from and about users of our Services, including information:

1.1.1. by which you may be personally identified; and/or

1.1.2. about your internet connection, the equipment you use to access our Services and your usage details.

1.2. We collect this information:

1.2.1. directly from you when you provide it to us; and/or

1.2.2. automatically as you navigate through our Services (information collected automatically may include usage details, IP addresses and information collected through cookies, web beacons and other tracking technologies).

1.3. Information You Provide to Us: The information we collect on or through our Services may include:

1.3.1. Your account information: Your full name, email address, postal code, password and other information you may provide with your account, such as your gender, mobile phone number and website. Your profile picture that will be publicly displayed as part of your account profile. You may optionally provide us with this information through third-party sign-in services such as Facebook and Google Plus. In such cases, we fetch and store whatever information is made available to us by you through these sign-in services.

1.3.2. Your content: Information you provide through our Services, including your reviews, photographs, comments, lists, followers, the users you follow, current and history, Merchant visited the most, contact information of people you add to, or notify of, your booking through our Services, names, and other information you provide on our Services, and other information in your account profile.

1.3.3. Your searches and other activities: The search terms you have looked up and results you selected.

1.3.4. Your communications: Communications between you and other users or Merchants through our Services; your participation in a survey, poll, sweepstakes, contest or promotion scheme; your request for certain features (e.g., newsletters, updates or other products); your communication with us about employment opportunities posted to the services.

1.3.5. Your transactional information: If you rent property through our Services, we may collect and store information about you to process your requests and automatically complete forms for future transactions, including (but not limited to) your phone number, address and email. This information may be shared with third-parties which assist in processing and fulfilling your requests.

1.3.6. Your browsing information: How long you used our Services and which features you used; the ads you clicked on.

1.3.7. Your preferences: Your preferences and settings such as language etc. where available.

1.3.8. Your Public Posts: You also may provide information (such as ratings, reviews, tips, photos, comments, likes, bookmarks, friends, lists, etc.) to be published or displayed (hereinafter, " posted") on publicly accessible areas of our Services, or transmitted to other users of our Services or third-parties (collectively, "User Contributions"). You acknowledge that all discussion for ratings, comments, bulletin board service, chat rooms and/or other message or communication facilities are public and private communication and that, therefore, others may read Your communication without Your knowledge. Your User Contributions are posted on and transmitted to others at your own risk and Rentxz does not control or endorse the content, messages or information found herein. Although we limit access to certain pages, you may set certain privacy settings for such information by logging into your account profile. Please be aware that no security measures are perfect or impenetrable (see "Security" section below). Additionally, we cannot control the actions of other Users of our Services with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons. We may display this information on the Services, share it with businesses, and further distribute it to a wider audience through third party sites and services. You should be careful about revealing any sensitive details about yourself in such postings.

1.3.9. We use the information you provide to us to enhance the functionality and improve the quality of our Services, and to personalize your experience while using our Services. We also use this information to display relevant advertising, provide support to you, communicate with you, and comply with our legal obligations.

1.3.10. Information About Your Messages.: If you exchange messages with others through the Services, we may store them in order to process and deliver them, allow you to manage them, and investigate possible violations of our Terms of Service and wrongdoing in connection with the Services. However, we do not have any control over the public discussion forums etc. If you send information from the Services to your mobile device via SMS text message, we may log your phone number, phone carrier, and the date and time that the message was processed. Carriers may charge recipients for texts that they receive.

1.4 Information We Collect Through Automatic Data Collection Technologies.

We may automatically collect certain information about the computer, laptops or devices (including mobile devices) you use to access the Services, and about your use of the Services, even if you use the Services without registering or logging in.

1.4.1 Computer and device information: Information about your computer, Internet connection and mobile device, including your IP address, operating systems, platforms, browser type, other browsing information (connection, speed, connection type etc.), device type, device’s unique device identifier, mobile network information and the device’s telephone number.

1.4.2 Usage information: Details of your use of our Services, including traffic data, location data, logs and other communication data and the resources that you access and use on or through our Services.

1.4.3 Stored information and files: Our applications also may access metadata and other information associated with other files stored on your mobile device. This may include, for example, photographs, audio and video clips, personal contacts and address book information.

1.4.4 Last URL visited: The URL of the last web page you visited before visiting our websites.

1.4.5 Your preferences: Your preferences and settings such as language etc.

1.4.6 Location information: Our applications collect real-time information about the location of your device, as permitted by you.

1.4.7 Your activity on the Services: Information about your activity on the Services, such as your search queries, comments, domain names, search results selected, number of clicks, pages viewed and the order of those pages, how long you visited our Services, the date and time you used the Services, error logs, and other similar information.

1.4.8 Mobile status: For mobile application users, the online or offline status of your application.

1.5 Precise Location Information and How to Opt Out: When you use one of our location-enabled services (for example, when you access Services from a mobile device), we may collect and process information about your mobile device’s GPS location (including the latitude, longitude or altitude of your mobile device) and the time the location information is recorded to customize the Services with location-based information and features (for example, to inform you about Merchants in your area). Some of these services require your personal data for the feature to work and we may associate location data with your device ID and other information we hold about you. We keep this data for no longer than is reasonably necessary for providing services to you. If you wish to use the particular feature, you will be asked to consent to your data being used for this purpose. You can withdraw your consent at any time by disabling the GPS or other location-tracking functions on your device, provided your device allows you to do this. See your device manufacturer’s instructions for further details.

1.6 Cookies and Other Electronic Tools.We, and third parties with whom we partner, may use cookies, pixel tags, web beacons, mobile device IDs, “flash cookies” and similar files or technologies to collect and store information in respect to your use of the Services and third party websites. A cookie is a small text file that is stored on your computer that enables us to recognize you (for example, as a registered user) when you visit our website, store your preferences and settings, enhance your experience by delivering content and advertising specific to your interests, perform research and analytics, track your use of our Services, and assist with security and administrative functions. Cookies may be persistent or stored only during an individual session. A pixel tag (also called a web beacon or clear GIF) is a tiny graphic with a unique identifier, embedded invisibly on a webpage (or an online ad or email), and is used to count or track things like activity on a webpage or ad impressions or clicks, as well as to access cookies stored on users’ computers.
Most browsers are set to automatically allow cookies.

1.7 Please note it may be possible to disable some (but not all) cookies through your device or browser settings, but doing so may interfere with certain functionality on the Services. Major browsers provide users with various options when it comes to cookies. Users can usually set their browsers to block all third-party cookies (which are those set by third-party companies collecting information on websites operated by other companies), block all cookies (including first-party cookies such as the ones Rentxz uses to collect search activity information about its users), or block specific cookies. To modify your cookie settings, please visit your browser’s help settings. You will need to opt out on each browser and each device you use to access the Services. Flash cookies operate differently than browser cookies and cannot be removed or blocked via web browser settings. By using our Services with your browser set to accept cookies you are consenting to our use of cookies in the manner described in this section.

1.8 Third parties whose products or services are accessible or advertised through the Services, including social media services, may also use cookies or similar tools, and we advise you to check their privacy policies for information about their cookies and other practices. We do not control the practices of such partners and their privacy policies govern their interactions with you.

1.9 Information from Third Parties: We may collect, process and store your user ID associated with any social media account (such as your Facebook and Google account) that you use to sign into the Services or connect with or use with the Services. When you sign in to your account with your social media account information, or otherwise connect to your social media account with the Services, you consent to our collection, storage, and use, in accordance with this Privacy Policy, of the information that you make available to us through the social media interface. This could include, without limitation, any information that you have made public through your social media account, information that the social media service shares with us, or information that is disclosed during the sign-in process. Please see your social media provider’s privacy policy and help center for more information about how they share information when you choose to connect your account.

We may also obtain information about you from third parties such as partners, marketers, third-party websites, and researchers, and combine that information with information which we collect from or about you.

1.10 De-Identified Data or Anonymous: We may anonymize and/or de-identify information collected from you through the Services or via other means, including via the use of third-party web analytic tools as described below. As a result, our use and disclosure of aggregated and/or de-identified information is not restricted by this Privacy Policy, and it may be used and disclosed to others without limitation.

2. MANNER IN WHICH WE USE THE INFORMATION WE COLLECT

2.1. We use the information we collect from and about you for a variety of purposes, including but not limited to:

2.1.1. Process and respond to your queries

2.1.2. Understand our users (what they do on our Services, what features they like, how they use them, etc.), improve the content and features of our Services (such as by personalizing content to your interests), process and complete your transactions, and make special offers.

2.1.3. Administer our Services and diagnose technical problems.

2.1.4. Send you communications that you have requested or that may be of interest to you.

2.1.5. Send you questions from other users that you may be able to answer if you have registered with Rentxz.

2.1.6. Enable us to show you ads that are relevant to you.

2.1.7. Generate and review reports and data about, and to conduct research on, our user base and Service usage patterns.

2.1.8. Administer contests and sweepstakes.

2.1.9. Provide you with customer support.

2.1.10. Provide you with notices about your account.

2.1.11. Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

2.1.12. Notify you about changes to our Services.

2.1.13. Allow you to participate in interactive features offered through our Services.

2.1.14. In any other way we may describe when you provide the information.

2.1.15. Curating special experience programs for you.

2.1.16. Sharing news which is relevant to your locality.

2.1.17. Offers from Merchants near your areas.

2.1.18. For any other purpose with your consent.

2.2. We may also use your information to contact you about our own and third-party goods and services that may be of interest to you. If you do not want us to use your information in this way, please check the relevant box located on the form on which we collect your data and/or adjust your user preferences in your account profile.

2.3. We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

3. MANNER IN WHICH WE SHARE THE INFORMATION WE COLLECT

We may disclose personal information that we collect or you provide, as described in this privacy policy, in the following ways:

3.1. General Information Disclosures

3.1.1. To our subsidiaries and affiliates, which are entities under common ownership or control of our ultimate parent company Capital Rentxz Living Solution Private Limited.

3.1.2. To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Rentxz’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by Rentxz about the users of our Services are among the assets transferred.

3.1.3. To contractors, service providers and other third-parties whom we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

3.1.4. To third-parties to market their products or services to you if you have consented to receive the promotional updates. We contractually require these third-parties to keep personal information confidential and use it only for the purposes for which we disclose it to them.

3.1.5. To fulfill the purpose for which you provide it.

3.1.6. For any other purpose disclosed by us when you provide the information.

3.1.7. Service Providers. We may share your information with outside vendors that we use for a variety of purposes, such as to send you emails and messages on behalf of Rentxz, push notifications to your mobile device on our behalf, provide voice recognition services to process your spoken queries and questions, help us analyze use of our Services, and process and collect payments. Some of our products, services and databases are hosted by third party hosting services providers. We also may use vendors for other projects, such as conducting surveys or organizing sweepstakes for us. We may share information about you with these vendors only to enable them to perform their services.

3.1.8. Social Networks. If you interact with social media features on our Services, such as the Facebook Like button, or use your social media credentials to log-in or post content, these features may collect information about your use of the Services, as well as post information about your activities on the social media service. Your interactions with social media companies are governed by their privacy policies.

3.1.9. Legal Purposes. We may share your information when we believe in good faith that such sharing is reasonably necessary in order to investigate, prevent, or take action regarding possible illegal activities or to comply with legal process. We may also share your information to investigate and address threats or potential threats to the physical safety of any person, to investigate and address violations of this Privacy Policy or the Terms of Service, or to investigate and address violations of the rights of third parties and/or to protect the rights, property and safety of Rentxz, our employees, users, or the public. This may involve the sharing of your information with law enforcement, government agencies, courts, and/or other organizations on account of legal request comply with the law.

3.1.10. To enforce or apply our Terms of Use and other agreements

3.1.11. If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Rentxz, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

3.1.12. Consent. We may share your information in any other circumstances where we have your consent.

3.2. Information Shared with Merchant

3.2.1. When you rent a property from a Merchant through our Services, your information is provided to us and to the Merchants with whom you rent a property. When you rent property through our Services, we may also share with the Merchants additional information, such as information about your property preferences and history or information that we collect from third-parties.

3.2.2. Information you choose to share with a Merchant when you rent a property through our Services may be used by the Merchant for its own purposes. We do not control the privacy practices of Merchant. Please contact the Merchant directly if you want to learn about its privacy practices.

4. CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION

4.1. We strive to provide you with choices regarding the personal information you provide to us. You can set your browser or mobile device to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of our Services may then be inaccessible or not function properly. We do not share your personal information with any advertising agency.

5. COMMUNICATIONS CHOICES

5.1. When you sign up for an account, you are opting in to receive emails from other Rentxz users, businesses, and Rentxz itself. You can log in to manage your email preferences here and you can follow the “unsubscribe” instructions in commercial email messages, but note that you cannot opt out of receiving certain administrative notices, service notices, or legal notices from Rentxz.

6. REVIEWING, CHANGING OR DELETING INFORMATION

6.1. If you would like to review, change or delete personal information we have collected from you, or permanently delete your account, please use the “Contact Us” link at the bottom of every page or contact the Rentxz Office.

6.2. If you delete your User Contributions from our websites, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other users of our websites. Proper access and use of information provided on our websites, including User Contributions, is governed by our Terms of Use.

7. ACCESSING & CORRECTING YOUR PERSONAL INFORMATION

7.1. We will take reasonable steps to accurately record the personal information that you provide to us and any subsequent updates.

7.2. We encourage you to review, update, and correct the personal information that we maintain about you, and you may request that we delete personal information about you that is inaccurate, incomplete, or irrelevant for legitimate purposes, or are being processed in a way which infringes any applicable legal requirement.

7.3. Your right to review, update, correct, and delete your personal information may be limited, subject to the law: (i) if your requests are abusive or unreasonably excessive, (ii) where the rights or safety of another person or persons would be encroached upon, or (iii) if the information or material you request relates to existing or anticipated legal proceedings between you and us, or providing access to you would prejudice negotiations between us or an investigation of possible unlawful activity. Your right to review, update, correct, and delete your information is subject to our records retention policies and applicable law, including any statutory retention requirements.

8. SECURITY: HOW WE PROTECT YOUR INFORMATION

8.1. We have implemented appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access to your information and to maintain data security. These safeguards take into account the sensitivity of the information that we collect, process and store and the current state of technology.

8.2. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it, including the use of vault and tokenization services form third party service providers. The third party service providers with respect to our vault and tokenization services and also our payment gateway and payment processing are all validated as compliant with the payment card industry standard (generally referred to as PCI compliant service providers). However, no method of transmission over the Internet or via mobile device, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security and thereby usage in a manner that is inconsistent with this Privacy Policy.

8.3. We assume no liability or responsibility for disclosure of your information due to errors in transmission, unauthorized third-party access, or other causes beyond our control. You play an important role in keeping your personal information secure. You should not share your user name, password, or other security information for your Rentxz account with anyone. If we receive instructions using your user name and password, we will consider that you have authorized the instructions.

9. ELIGIBILITY

9.1. The Services are not intended for users under the age of 18. We do not knowingly collect any personal information from children under 18 or market to or solicit information from anyone under the age of 18. If we become aware that a person submitting personal information is under 18, we will delete the account and any related information as soon as possible. If you believe we might have any information from or about a child under 18, please contact us at contact@rentxz.com

10. THIRD PARTY LINKS AND SERVICES

10.1. The Services may contain links to third-party websites. Your use of these features may result in the collection, processing or sharing of information about you, depending on the feature. Please be aware that we are not responsible for the content or privacy practices of other websites or services which may be linked on our services. We do not endorse or make any representations about third-party websites or services. Our Privacy Policy does not cover the information you choose to provide to or that is collected by these third parties. We strongly encourage you to read such third parties’ privacy policies.

11. COMPLIANCE WITH DATA PROTECTION REGULATIONS

The information we obtain from or about you may be processed and stored in India .We comply with generally accepted industry standard regulations regarding the collection, use, and retention of data. By using the Services, you consent to the collection, transfer, use, storage and disclosure of your information as described in this Privacy Policy. If you have any questions relating to your personal data, please write to us on contact@rentxz.com

Capital Rentxz Living Solution Pvt. Ltd.
located at K1/12
1^st Floor
Chittaranjan Park
New Delhi 110019

12. DATA RETENTION AND ACCOUNT TERMINATION

12.1. You can close your account by visiting your profile settings page on our website. We will remove your public posts from view and/or dissociate them from your account profile, but we may retain information about you for the purposes authorized under this Privacy Policy unless prohibited by law. Thereafter, we will either delete your personal information or de-identify it so that it is anonymous and not attributed to your identity. For example, we may retain information to prevent, investigate, or identify possible wrongdoing in connection with the Service or to comply with legal obligations.

13. CHANGES TO THIS PRIVACY POLICY

13.1. We reserve the right to amend this Privacy Policy from time to time to reflect changes in the law, our data collection and use practices, the features of our services, or advances in technology. The changes and amendments in the privacy policy shall be notified to you. Your use of Rentxz after any such amendment or change in the privacy policy shall be deemed as your express acceptance to such amended/changed privacy policy and you also agree to be bound by such changed/amended privacy policy.

14. CONTACT US

14.1. If you have any queries relating to the processing/usage of information provided by you or Rentxz’s Privacy Policy, you may email us at contact@rentxz.com or write at the following address:

Capital Rentxz Living Solution Pvt. Ltd.
K1/12, 1^st Floor
Chittaranjan Park
New Delhi 110019